MSO Hassle-Free Guarantee
At Market Square Optical, we are committed to providing you with the best possible shopping experience and we believe in the quality of our craftsmanship and products.
Thank you for choosing Market Square Optical, and we look forward to serving you again soon!
Industry-Best 2-year Hassle-Free Warranty
If you experience any issues with your purchase within 2 years, we will repair it or, if it cannot be repaired, replace it. Our goal is to make sure you are completely satisfied with your purchase, and we will do everything we can to resolve any issues quickly and efficiently.
30-Day Money-Back Return Policy
We understand that sometimes things just don't work out, and that's why we offer a 30 Day Money Back Policy on any non-custom or non-altered products that are returned without signs of physical wear or damage.
If you would like to return an item, simply contact us within 30 days of your purchase, and we will provide you with further instructions on how to proceed. If the item is returned in its original condition, we will issue a refund to your original payment method. For purchases made via cash or check, refunds are issued via check.
Please note that custom lenses, and/or altered frames, may not be returned for a cash refund, but may be exchanged for store credit within 30 days of your purchase.
