online ordering basics
Powered by ABB Optical, Abby is the only platform of its kind that’s free for both patients and providers, while providing a stress-free contact lens ordering experience from all major manufacturers. Abby handles it all, all in one place—easy ordering, helpful reminders, tracking, and no-hassle returns.
Yep, it really does! Abby’s mission is to make life easier for eye care professionals and their patients by taking the guesswork out of the equation and, in turn, saving time. By using only one platform for contact lens ordering, no matter the brand, time is gained to focus on what’s most important: providing eye care to patients.
Not at all! The patient will only need to enter three things: box quantities, shipping address, and credit card information. Prescription information will be controlled securely by the practice, taking out any guesswork for the patient.
Yes! Patients will receive email notifications when their order is being processed and when their order has shipped. They can also access tracking information from their patient profile.
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Order Contacts
Please, contact us if you encounter any
problems while ordering.