Our Exclusive Process
Discover Your Unique Vision
We delve into understanding your lifestyle, preferences, and prescription, while sharing our distinctive process. We highlight our three unique qualities and assure you of our guarantee.
Find You the Perfect Frames
We assist you in identifying frames that suit your lifestyle and preferences, ensuring you find the perfect fit for your unique style and vision.
Precision Fitting and Lens Selection
We take meticulous measurements, guide you through lens options, and enhance your experience with complimentary espresso and chocolate delights.
A Streamlined Checkout Experience
We provide a seamless checkout process, discussing the timeframe, payment options, and delivery preferences to ensure a hassle-free experience.
Informing You: Shipment or Pickup
We keep you informed every step of the way, notifying you via text, email, and call when your order is shipped or ready for pickup.
Ensuring Optimal Vision and Fit
We conduct a thorough vision and fit assessment, offering adjustments or remakes if necessary. Payment is finalized, and we encourage your feedback and review.
Post-Checkout Care: 30 Day Check-in
We care about your satisfaction. Within 30 days of your purchase, we reach out for a check-in call, ensuring your ongoing comfort and addressing any concerns.
Keeping Pace with Your Evolving Vision
We recommend a biannual lens and frame update to accommodate new prescriptions or changes in your lifestyle needs. (An annual check-in is preferred for optimal vision care.)
